Products and services are designed to “disrupt” market sectors (a.k.a. bringing to market things no one really needs) more than to solve actual problems, especially those problems experienced by what the writer C. Z. Nnaemeka has described as “the unexotic underclass” — single mothers, the white rural poor, veterans, out-of-work Americans over 50 — who, she explains, have the “misfortune of being insufficiently interesting.”
If the most fundamental definition of design is to solve problems, why are so many people devoting so much energy to solving problems that don’t really exist? How can we get more people to look beyond their own lived experience?
I rely less and less on social media, and more and more on direct, genuine conversations with others also seeking connection, reflection and revelation. I may appear, from the outside, to be becoming quieter and quieter, and I am. What may not be readily apparent yet is that becoming quieter is how I’m learning to make my words matter. Though we spill them around rather carelessly these days, words do matter. In the future, I’ll be using them purposefully, with context and weight. And I’ll be listening, quietly, for the words said back to me that carry the same meaning.
via Jen Myers
Heather Chaplin articulates what I’ve been thinking about for a long time:
You can think about design as audience engagement. Designers always start by asking who they are designing for and why. So when we think about audience engagement and wanting to know our audience, design as a discipline can really help us. I also think about design as new product development: Nobody knows how people will consume news as we move forward. What might it look like, and what are the newspapers of the future? Design processes can help us come up with that.
via Nieman Lab
A thought experiment courtesy of the Stoics. If you are tired of everything you possess, imagine that you have lost all these things.
—Dept. of Speculation by Jenny Offill
I started reading this book maybe six months ago, but didn’t pick it up again and restarted it from the beginning last week. Funny how “when” you read something affects you just as much as what you’re reading.